Personal data protection

1. What we need

Our Personal Data Protection Policy governs the use and storage of your data. You can view our Personal Data Protection Policy at Link . The Company, in the person of the legal representative, is the Data Controller of the personal data that you (the interested party) provide us. We collect the following types of personal data:

  • Name
  • Surname
  • Email address

2. Why we need it

We need your personal data to provide you with the following services:
• to be able to respond directly to your requests for information regarding our products

3. What we do with it and who we can communicate it to

Your personal data is processed at the headquarters of Ceramiche GEM – semi-finished products – via della tecnica – 06053 Deruta (PG). The hosting and storage of data takes place in Support Host. For each of the purposes we have described above, we indicate the “legal basis” – that is, for what reasons the processing is permitted – specifying which processing is necessary and which depends on your choice. The processing described is necessary to form and execute contracts and to fulfill the related legal obligations, and in any case for the pursuit of the legitimate interest of our Company in the correct formation and execution of the relationship, and for the fulfillment of the obligations that arise from it and, in any case, to protect its contractual reasons. The acquisition of data for the purposes indicated is therefore necessary and constitutes an essential requirement for the conclusion and execution of the contract, in the absence of which it would not be possible to provide products and/or perform the services. In any case, for your maximum guarantee, you can inform yourself and/or oppose at any time the processing for this specific purpose, with the methods that are indicated at the bottom of this information. No third party has access to your data, unless it is specifically required by law or necessarily foreseen as an integral part of our contractual obligations towards you, without which the possibility of providing you with products and/or services would be lost.

4. How long do we keep them and how are they processed

Pursuant to Italian law, we are required to keep the documents that are part of the processing required by law for a mandatory period of time defined by the laws themselves, based on our Data Retention Policy. After this period, your personal data will be irreversibly destroyed. All personal data held by us for notifications of updates to our products and services, or for commercial and marketing activities, or for processing for activities not bound by law, will be retained until you inform us that you no longer wish to receive such information. For more information on our personal data retention program, see our Data Retention Policy. The data concerning you will be processed using paper and/or electronic means. The security and correct storage of your data are fundamental for us, also to prevent unauthorized or illicit processing and the accidental destruction or loss of data. This is why the processing is carried out in compliance with adequate security measures, both directly and by any external Data Processors and by persons placed under their authority and adequately trained. In the case of joint proposals with other parties, these other companies could operate independently as “controllers” of the processing they carry out, on which they will provide you with separate information.

5. What are your rights and who can you contact

If you believe that any personal data we hold is incorrect or incomplete, you can request to see this information, correct it or delete it. Please contact us via mail In case you want information on how we have managed your personal data, contact us, the data controller will examine your request and will work to provide you with all the necessary information.

If you believe that your personal data has not been managed appropriately according to the law, you can also contact Ceramiche GEM, data controller at the addresses indicated above, or send a report to the Data Protection Authority, reachable at link .